Blue Coffee Box Help
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Knowledge base
Popular questions
Getting Started
8
How much coffee is in each Blue Coffee Bag?
How much does a subscription cost?
Do you have Decaf?
Do you offer both ground coffee and/or whole beans?
How does subscription billing work?
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Personal subscriptions
6
Can I change the type of coffee I receive on my subscription?
Can I buy a gift subscription for someone?
Can I get more of the last subscription coffee you sent me?
Why did I receive a different roast than I requested?
Can I change how often I receive coffee?
View all 6
Coffee questions
Everything coffee
5
What brew methods do you recommend?
Is your coffee organic or Fairtrade?
How to Choose the Best Grinder for Home on a Budget
What is a Coffee Curator?
How should I store my coffee?
Accounts and billing
Your account
13
Can I pause my subscription?
Can I get an invoice for my order?
When will I be billed for my subscription?
How do I resume my subscription after pausing?
How do I cancel?
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Shipping and delivery
Shipping and delivery
8
When will I get my coffee?
Coronavirus postal delays
What delivery carrier do you use?
Do you deliver internationally?
Lost packages
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Gifts and coupons
Gifts and coupons
4
Am I able to pause a gift subscription?
Do you offer gift messages?
How to Renew a Month by Month
Where do I enter a coupon?
