Shipping and delivery

Folder for adding Shipping FAQs articles

When will I get my coffee?
In order to deliver fresh coffee that has just been roasted we ship your fresh coffee out the door the next working day after you order - unless you asked f...
Sun, 13 Mar, 2022 at 3:35 PM
Coronavirus postal delays
The Royal Mail are still having some regional issues and deliveries can be slow as parcels can visit many depots on the journey and each can be affected by ...
Sat, 12 Mar, 2022 at 11:45 AM
What delivery carrier do you use?
We use Whistl and the Royal Mail deliver Whistl's parcels to your door with your normal daily post. They make UK deliveries 6 days a week and cover eve...
Sat, 12 Mar, 2022 at 11:39 AM
Do you deliver internationally?
Sadly, we have had to stop international deliveries.  Covid restrictions, increased delays, and new surcharges have made it impossible for us to deliver fr...
Sun, 13 Mar, 2022 at 3:36 PM
Lost packages
If you think it may be lost in the post, get in touch and we will sort it out. The Royal Mail do not return undelivered packages as quickly as they coul...
Sun, 13 Mar, 2022 at 3:34 PM
Is shipping included?
Shipping is free to anywhere in the UK
Sun, 13 Mar, 2022 at 3:36 PM
What shipping methods are available for coffee?
Your coffee will be delivered by the Royal Mail along with your normal daily post. It is not tracked but is very reliable. It should arrive two or three...
Sun, 13 Mar, 2022 at 2:51 PM
Can I delay shipment of my order?
The easiest way to delay a single shipment would be to contact us or reply to any of the emails that we have sent you. Our team will sort out all the de...
Tue, 16 Mar, 2021 at 8:18 PM