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Can I pause my subscription?
If you login to your account and select edit subscription there is the option to skip your next renewal. Customer Login Where you see Your Subscript...
Sun, 13 Mar, 2022 at 3:10 PM
Can I get an invoice for my order?
Your email receipt has all the information your accounts will require including the cost, order number, our address, VAT number and contact details.   We ...
Sun, 13 Mar, 2022 at 2:59 PM
When will I be billed for my subscription?
You will be billed on the renewal "anniversary" date of your subscription.  For example, if you purchase a monthly subscription on May 4th, it...
Sun, 13 Mar, 2022 at 3:02 PM
How do I resume my subscription after pausing?
To resume your subscription  1. Login to your account  Customer Login 2. Go to edit subscription  3. Click Button to un-pause your subscription.
Wed, 17 Mar, 2021 at 4:12 PM
How do I cancel?
Login to your account at and click the "Edit" button under Your Subscription(s). On the next pa...
Sun, 13 Mar, 2022 at 3:18 PM
How do I change my payment card?
Login to your account at and click the "Edit" button under Credit Cards. On the next page, clic...
Sun, 13 Mar, 2022 at 3:13 PM
Can I change the day of the week my subscription ships?
Yes, just contact us or reply to any of our emails and our team can sort that out for you.  
Wed, 17 Mar, 2021 at 4:14 PM
Can I unsubscribe from your emails?
Any of our marketing emails (our Coffee Lovers Club) will have a one-click unsubscribe button at the bottom that will automatically unsubscribe you instantl...
Sun, 13 Mar, 2022 at 3:03 PM
My renewal failed. What happens now?
Renewals generally fail due to the card on file expiring or having a lack of funds. It will try again every day 10 times or so until it gives up. To upd...
Sun, 13 Mar, 2022 at 3:15 PM
Blue Coffee Box Ltd Details
Blue Coffee Box Ltd is a proud British family company incorporated in England and Wales with registered number 10739534 and owned by Harvey and Jon Butt. ...
Sun, 13 Mar, 2022 at 3:27 PM