Blue Coffee Box

Find the answers to all your tea and coffee questions here

Blue Coffee Box Help Center

I need help to log in

How do I move to the new website platform?

Log In and Migration Help

How much is in each Blue Coffee or Tea EcoBag?

Do you have Decaffeinated options?

Do you offer both ground coffee and/or whole beans?

How does subscription billing work?

Can I just buy a single bag of coffee or tea?

Are the coffees different every time?

Getting Started

When will I be billed for my subscription?

Can I change the date my subscription ships?

Can I change my preference for my next delivery?

Can I buy a gift subscription for someone?

Can I get more of the last subscription coffee or tea you sent me?

Why did I receive a different roast than I requested?

Can I change how often I receive my deliveries?

What if I don't like one of the bags of tea or coffee?

Subscriptions

When will I get my delivery?

Which delivery carrier do you use?

Do you deliver internationally?

Lost packages

Is delivery included?

Can I delay delivery of my order?

Shipping and Delivery

Can I pause my subscription?

How do I cancel?

How do I change my payment card?

Can I unsubscribe from your emails?

My renewal failed. What happens now?

What forms of payment do you accept?

Accounts and Billing

I have a gift subscription and want to make changes

Do you offer gift messages?

Where do I enter a coupon?

Gifts and Coupons

What brew methods do you recommend?

Is your coffee organic or Fairtrade?

What is a Coffee Curator?

How should I store my coffee?

Coffee Questions

When will I receive my tea?

How much tea will I get?

How do you know which teas to send me?

How is it different from buying tea from the supermarket?

Will I need a teabag or infuser

I am allergic to certain ingredients

Tea Questions

All articles

Categories

Log In and Migration Help

Getting Started

Subscriptions

Shipping and Delivery

Accounts and Billing

Gifts and Coupons

Coffee Questions

Tea Questions